Digital Manager

THAI UNION GROUP PCL. (Samut Sakhon, Thailand)

Samut Sakhon, Thailand

We are a global seafood leader with ambitious growth goals and a dedication to sustainability and innovation. Our portfolio of brands includes convenient consumer favorites that have brought nutritious and tasty seafood to tables around the world for over a century.

About this position

The Business Manager focuses on overseeing digital technology operations and business partnering within their respective country or business unit, collaborating closely with central product teams, infrastructure teams, and business stakeholders to ensure effective delivery of IT services and solutions that support business objectives.

Responsibilities

• Digital Technology Leadership
• Provide leadership for digital technology initiatives, aligning them with business goals.
• Oversee the implementation and management of digital technology solutions, ensuring they meet quality and performance standards.
• IT Service Delivery
• Manage the delivery of IT services, including user support, system maintenance, and incident resolution.
• Monitor service performance, availability, and reliability to meet service-level agreements (SLAs).
• Business Partnering
• Collaborate with business units and departments to understand their technology needs.
• Act as a trusted advisor to business leaders, providing technology insights and solutions.
• Central Product Collaboration
• Work closely with central product teams to understand product roadmaps and align them with local business needs.
• Provide feedback and insights to central product teams to enhance product offerings.
• Infrastructure Management
• Coordinate with infrastructure teams to ensure the availability and performance of IT infrastructure.
• Plan and execute infrastructure upgrades and enhancements as needed.
• Vendor and Supplier Management
• Manage relationships with IT vendors and suppliers to ensure the procurement of quality technology solutions and services.
• Negotiate contracts and agreements with vendors.
• IT Security and Compliance
• Oversee IT security measures to protect company data and systems.
• Ensure compliance with relevant industry regulations and internal IT policies.
• Budget and Resource Management
• Develop and manage the IT budget, including cost control and resource allocation.
• Optimize IT spending to maximize ROI.
• Team Leadership
• Build and lead a high-performing IT team, providing coaching, mentoring, and development opportunities.
• Foster a culture of innovation and continuous improvement.

Requirements

• Bachelor's degree in a relevant field (e.g., Information Technology, Business Administration).
• Relevant industry certifications (e.g., ITIL, PMP) are a plus.
• Experience in IT management or a related leadership role.
• Proven track record of successfully aligning IT strategies with business goals.
• Strong understanding of digital technology trends and innovations.