Problem Claim Analysis Staff

Thai Honda Co., Ltd. (Lat Krabang)

Bangkok, Thailand

Asian Honda Motor Co., Ltd. was established in Thailand in October 1964 as a motorcycle distributor. In 1996, the company took on the role of Honda’s ASEAN Regional Headquarters. Due to the Asia & Oceania region’s fast growth and diverse markets, and Honda’s focus on localizing its operations to be closer to customers, the company appointed Asian Honda Motor its Asia & Oceania Regional Headquarters in 2004, with responsibility for coordinating Honda’s activities in 12 countries and supporting Honda operations in several additional countries.

About this position

The Problem Claim Analysis Staff is responsible for analyzing market claims, conducting tests, and coordinating with suppliers to improve product quality in the automotive industry.

Responsibilities

• Analyze market claims and Follow up report
• Perform test topic identification, analyze problem related to CBU.
• Conduct simulate test and part inspection for analysis.
• Monitoring and control analysis speed on target time.
• Coordinate between external supplier and internal department for market quality improvement.
• Monitor problem improvement from supplier and control 4M change as requirement.
• Summary analysis report to Foreman or Section Manager.
• Report quality confirmation of analysis report to management.
• Provide information and take action incase Juhin or recall project.
• Market survey after sale to follow up market problems.
• Can analyze the data a machine of Electric Vehicles (EV).

Requirements

• Bachelor degree in engineering of Mechatronic, Automotive, Mechanical, Industrial, Chemical, Material or relate.
• Understanding motorcycle function and parts are advantages.
• Strong analytical and critical thinking skills.
• Experience in market quality feedback, statistics analysis, and product quality improvement in automotive industry are advantages.
• Good knowledge Quality System and QC Tools for analysis.
• Strong interpersonal, communication and negotiation skill with both internal and external.
• Good creativity and innovative thinking skills
• Good command in English.
• Proficiency and expertise in using MS office Tools (Excel, PowerPoint)
• Have experienced in EV business are advantages.