Charging Operations Specialist, APAC Charging

Tesla (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Our mission is to accelerate the world’s transition to sustainable energy. With global temperatures rising, the faster we free ourselves from fossil fuel reliance and achieve a zero-emission future, the better. In pursuit of this mission, we make electric vehicles that are not just great EVs, but the best cars, period. We also produce and install infinitely scalable clean energy generation and storage products that help our customers further decrease their environmental impact. When it comes to achieving our goals, we pride ourselves in accomplishing what others deem impossible.

About this position

Tesla is looking for an experienced Operations Specialist to join the APAC Charging Operations team. The Operations Specialist will be responsible for network operations of Tesla’s APAC charging network.

Responsibilities

• Support regional deployment teams in network expansion by logistics, procurement, payment processing, supply, and delivery of equipment for deployment
• Propose improvements to be ready for scale, develop and maintain financial processes that reduce redundancy and improve accuracy, while achieving organizational objectives
• Provide administrative support, documentation, and maintain the database as the source of truth for reporting
• Oversee license agreements of the operating network and ensure we comply with our contract obligations
• Assist with utility contract management, energy costs reporting and optimization.
• Lead or participate in continuous improvement initiatives aimed at improving deployment cycle times, customer experience and cost efficiency
• Assist with reporting, forecasts, and variance analyses
• Ability to identify and communicate problems, solutions, and opportunities.
• Work with internal teams to streamline our workflow and improve our internal tools
• Analyse installation data and report regularly to higher management

Requirements

• 3+ years of experience in operations, program or project management or related role
• A clear passion to drive charging as a critical enabler of business growth for Tesla and of a more sustainable energy future
• Spoken and written language skills in English and Chinese, Korean or Thai
• Effectively handle multiple priorities, organize workload, and meet deadlines in a fast-paced environment
• Good communication and strong analytical skills
• Ability to manage multiple projects with an eye for efficiency and priority
• Proficiency in Microsoft Excel required; Power BI, Power Automate preferred
• Proficiency in SQL and Tableau preferred but not essential
• Collaborative, team oriented, and mission driven
• Strong attention to detail and methodical in execution
• Experience with new process and systems implementation
• Required someone who is able to speak at the business level in both English and either Chinese, Korean or Thai