HR Immigration Specialist (Visa & Work Permit)

Teledirect Telecommerce (Thailand) Ltd. (Ratchathewi)

Ratchatchewi

Bangkok, Thailand

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

About this position

The HR Immigration Specialist (Visa & Work Permit) is responsible for welcoming new employees, processing necessary paperwork, and assisting expats with their visa and work permit needs, while ensuring a smooth onboarding experience.

Responsibilities

• Welcome new employees’ upon their arrival and give them an office tour.
• Introduce team members in a warm and welcoming manner.
• Gather and process paperwork, like contracts, agreement documents and responsible for visa and work permit for expat employees.
• Ensure new hires have technical assistance to properly set up their hardware and software.
• Address new hires’ queries regarding their contracts and payroll.
• Take expats to the immigration office and Ministry of Labor to extend visas and work permit books.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Human Resources, Social Sciences, Economics or Business Administration or equivalent.
• Preferably with 2 years working experience in a related field is ideal for this position. However, fresh graduates are welcome to apply.
• Possesses prior hands-on experience with Human Resources Information Systems (HRIS).
• Possesses basic knowledge of labor legislation.
• Demonstrated strong communication skills, both verbally and written.
• Ability to maintain integrity and confidentiality when handling sensitive and confidential information.
• Excellent verbal and written communication skills in English and the language of the supporting market.