Assistant Manager QCC.
About this position
The Assistant Manager for the QC team is responsible for monitoring and improving quality processes, handling claims, providing training, coordinating inspections, and driving continuous improvement in logistics quality.
Responsibilities
• Monitor the logistics process for quality and ensure standard procedures are followed.
• Analyze root causes of issues and suggest corrective actions.
• Check if operations comply with WI regularly (decide the schedule in advance).
• Work with the FGL and Parts team to address and investigate client claims.
• Analyze causes and implement corrective and preventive measures.
• Regularly provide training to staff to raise quality awareness.
• Share knowledge about quality standards and new procedures.
• Be the main contact during inspections from customers or authorities.
• Prepare and coordinate to ensure smooth inspections.
• Regularly suggest improvements to enhance logistics quality.
• Use data analysis to implement effective improvements.
• Conduct internal audits for logistics quality.
Requirements
• We welcome individuals who have safety officer qualifications and experience.