Operations Manager

Taman Safari Indonesia (Cisarua, West Java, Indonesia)

West Java, Indonesia

We are a different breed of animal conservation. Each of our parks crafted carefully to combined its own uniqueness and met our highest standards. Here, we’ve blended the beauty of mother nature with exhilaration of entertainments to create remarkable experiences you have never felt before. We are inviting you to become part of us to work with animals, magical workplace, and unforgettable journey! Taman Safari Indonesia is determined in its commitment to continue its endeavor to become a conservation, education and recreation park proudly recognised the world over. Let’s start our journey together, #LetsGoSafari

About this position

Operations Manager will responsible to planning, organizing and directing The Pre-Opening Operations of Parks, Recreation Facilities and Athletics Programs.

Responsibilities

• Plan, organize, direct and run optimum day-to-day operations to exceed our customers' expectations
• Increase customer satisfaction level, assets capacity, and flexibility while minimizing unnecessary costs and maintaining current quality standards
• Be responsible for customer service, building, and equipment management
• Allocate resources effectively and fully utilize assets to deliver optimal services
• Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus
• Monitor operations and trigger corrective actions
• Collect and analyze data to find places of waste
• Commit to CHSE (Cleanliness, Healthy, Safety, Environment Sustainability) and Sapta Pesona Implementation
• Develop systems and processes that track and optimize productivity and standards, metrics, and performance targets to ensure effective return on investment.

Requirements

• Minimum Bachelor Degree in Tourism Management or equivalent and / or must have minimum 3 years experiences in Hospitality Industry (preferably have exposure working on 4-5 stars hotel or Recreation Park)
• Have a strong leadership, problem solving, analytical thinking, communication skill and decision making
• Able to maintain communication with local government, social figures and local society
• Able to create and implement plans to increase service quality
• Have a good performance and good attitude
• Strong ability to work individually as well as a team
• Has strong knowledge and understanding of current trends in recreation park.