Operations Manager

Taman Safari Indonesia (West Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

We are a different breed of animal conservation. Each of our parks crafted carefully to combined its own uniqueness and met our highest standards. Here, we’ve blended the beauty of mother nature with exhilaration of entertainments to create remarkable experiences you have never felt before. We are inviting you to become part of us to work with animals, magical workplace, and unforgettable journey! Taman Safari Indonesia is determined in its commitment to continue its endeavor to become a conservation, education and recreation park proudly recognised the world over. Let’s start our journey together, #LetsGoSafari

About this position

Operations Manager will oversee the day-to-day activities of the aquarium, ensuring smooth operations, managing staff, maintaining facilities and upholding safety and quality standards.

Responsibilities

• Oversee daily operations to ensure efficiency, safety, and exceptional visitor experience.
• Supervise and manage operational staff, fostering teamwork and performance excellence.
• Ensure facility maintenance and equipment are in top condition, adhering to safety standards.
• Develop and enforce operational procedures to improve efficiency and compliance.
• Monitor and manage budgets to optimize resources and operational costs.
• Address guest feedback to enhance overall visitor satisfaction.
• Collaborate with the General Manager to align operations with strategic goals.

Requirements

• Experience in operations management, customer experience, facility management and staff supervision.
• Strong organizational and leadership skills.
• Excellent problem-solving abilities and decision-making skills.
• Knowledge of safety regulations and quality standards.
• Effective communication and interpersonal skills.
• Ability to work well under pressure and handle multiple tasks.
• Previous experience in the entertainment, Theme Park, recreational industry or hospitality industry (FO Divisions) is a plus.
• Bachelor’s degree in business administration or relevant field.