Customer Relation

Taman Safari Indonesia (Bogor, West Java, Indonesia)

West Java, Indonesia

We are a different breed of animal conservation. Each of our parks crafted carefully to combined its own uniqueness and met our highest standards. Here, we’ve blended the beauty of mother nature with exhilaration of entertainments to create remarkable experiences you have never felt before. We are inviting you to become part of us to work with animals, magical workplace, and unforgettable journey! Taman Safari Indonesia is determined in its commitment to continue its endeavor to become a conservation, education and recreation park proudly recognised the world over. Let’s start our journey together, #LetsGoSafari

About this position

The Customer Relation position involves welcoming guests, providing information, and ensuring a positive experience at the amusement park.

Responsibilities

• Warmly welcome guests as they enter the amusement park and provide basic information about available facilities.
• Guide guests to key locations in the park, such as rides, restaurants, and other amenities.
• Create a positive and enjoyable experience for every guest.
• Foster a fun and engaging atmosphere through positive interactions, ensuring an exceptional experience.
• Collect guest feedback to help improve and develop park services.
• Address guest complaints or concerns with a positive and professional attitude, ensuring satisfactory solutions.
• Provide VIP services, such as priority access or personalized assistance, when needed.
• Share safety guidelines, park rules, and ensure guests follow them.
• Recognize emergencies and work with security or medical teams as needed.

Requirements

• Min. Diploma, Bachelor’s degree in hospitality or tourism is a plus.
• Experience in customer service or entertainment industry is preferred.
• Great communication skills, preferably in English.
• Friendly, positive, and cheerful attitude.
• Able to join immediately.
• Placement : Enchanting Valley, Cisarua, Bogor.