Product Research Manager

SuperApp (Surabaya, East Java, Indonesia)

East Java, Indonesia

As the first social commerce platform in Indonesia that is ISO 9001:2015 certified, SuperApp aims to solve economic inequality across cities for Indonesia’s future economy. SuperApp is one of the top YC companies, which oversees the main feature, SuperAgen, an agent-led commerce that enables community leaders to become retailers within their communities.

About this position

The Product Research Manager at SuperApp will be responsible for leading product research projects to enhance product development and ensure quality standards while addressing economic inequality in Indonesia.

Responsibilities

• Plan, coordinate, and evaluate product research projects, including new development, testing, and improvement of existing products.
• Lead and supervise the product research team to ensure effective collaboration and performance.
• Oversee data collection and analysis to support informed product development decisions.
• Assess and evaluate product concepts based on data and research insights, and develop effective product development plan & strategies accordingly.
• Identify opportunities for product improvements and provide actionable recommendations.
• Manage the product research budget and allocate resources efficiently within financial limits.
• Ensure all developed products meet quality standards and comply with government regulations.
• Identify risks in product development and implement effective mitigation strategies.

Requirements

• Bachelor's Degree in Food Technology & Processing, Chemistry, or similar major.
• 6+ years of experience in new product development, production, process improvement, or similar roles in FMCG industry.
• Understanding of local regulation for FMCG products (BPOM, ISO, SNI, etc).
• Understanding of raw material/packaging material/process improvement.
• Able to communicate effectively and creating actionable insights.