Careers & Jobs at Sunningdale Tech (Thailand) Co., Ltd.

Customer Service Executive / Senior Customer Service Executive

Sunningdale Tech (Thailand) Co., Ltd. (Mueang Rayong)

Rayong, Thailand

Sunningdale Tech (Thailand) Ltd is incorporation subsidiary of Sunningdale Group, one of the most vertically integrated plastics engineering company in Asia for the Global markets, Sunningdale Tech Ltd is a one-stop precision plastic engineering company with capabilities in Tooling and Plastics Injection. The presence of our dedicated employees within the group has been the key driver in our global operations as we deliver value to our strategic customers.

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Job function: Customer Service

Industries: Oil & Gas, Chemical, Waste management and Energy

About this position

The Customer Service Executive / Senior Customer Service Executive is responsible for engaging with customers, handling complaints, and building sustainable relationships while collaborating with various departments to ensure customer satisfaction and project success.

Responsibilities

• Engages in direct communication with customers as required.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Works closely with Business Development on customers as required.
• Works closely with other departments on the customer order and production planning clarification as required.
• Work closely with project managers / principal engineer to gather/prepare all documentation relevant to a particular project.
• Work with Document Control to ensure documentation is issued as required.
• Create Bills of Material per customer requirements.
• Assist Engineering by performing and documenting information as needed.
• Update regular in SAP for customers’ forecast and Purchase Order to ensure sufficient material and component are purchased on time.
• Any other duties as and when assigned.

Requirements

• Knowledge of injection molding Manufacturing.
• Strong Communication skills, both verbal and written.
• Strong Problem-solving skills and systematic thinking skills.
• Ability in time Management/Multi-tasking.
• Able to multi task.
• Computer literate with respect to Microsoft and application software.
• Self-motivated, can manage multiple projects in a fast paced environment.
• Bachelor’s degree in related field.
• Proficiency with Microsoft products and SAP.
• Good communications skills and team player.
• Minimum 2 years relevant experience, including prior experience with data entry, technical documentation, and administrative processes.

Benefits

Huneety A.I Salary Estimate

20,000 - 35,000 THB per month

Sunningdale Tech (Thailand) Co., Ltd.

3 jobs

List of jobs found:

Customer Service Executive / Senior Customer Service Executive

Project Engineer / Senior Project Engineer ( Work Location : Rayong )

Junior/Senior.QA Engineer

Customer Service Executive / Senior Customer Service Executive

About this position

Responsibilities

Requirements

Benefits

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About Sunningdale Tech (Thailand) Co., Ltd.