Operation Excellence Junior Associate (Contract Based)

StraitsX (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

StraitsX is the pioneering payments infrastructure for the digital assets space in Southeast Asia. It is a Major Payment Institution licensed by the Monetary Authority of Singapore. StraitsX offers personal and business accounts to transfer and hold funds as well as to connect accounts to digital asset platforms. Business accounts can also access B2B API-enabled payments rails for digital asset platforms. StraitsX issues the Singapore Dollar-backed stablecoin, XSGD & Indonesian Rupiah-backed stablecoin. StraitsX is a brand under Fazz, backed and supported by prominent investors including Tiger Global, Insignia Venture Partners, B Capital, BRI Ventures.

About this position

We are seeking a proactive and dynamic Operation Excellence Junior Associate to join our team. This role requires a keen sense of optimizing business processes and a strong focus on empowering high operational productivity and delivering quality operational output.

Responsibilities

• Manage and coordinate multiple projects simultaneously, ensuring timely delivery and quality outcomes.
• Continuously analyze and improve business processes to maximize efficiency and minimize errors.
• Identify opportunities for process improvements and contribute innovative solutions to enhance team efficiency.
• Design, implement, and optimize automated workflows to enhance productivity and streamline operations.
• Collaborate with cross-functional teams to gather requirements, align objectives, and ensure smooth execution of workflow processes.
• Act as a bridge between technical and non-technical teams, ensuring effective communication and understanding of workflow processes.
• Maintain a high level of organization and prioritize tasks in a dynamic, fast-paced work environment.

Requirements

• Strong project management and time management skills.
• Keen sense of optimizing business processes, with a focus on efficiency and accuracy.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Excellent communication skills, with a focus on facilitating collaboration across diverse teams.
• A proactive mindset, with a passion for identifying opportunities for improvement.
• Outgoing and confident in engaging with various stakeholders across the organization.
• Good to have: Experience with sourcing solutions and evaluating vendors.