E-commerce Planning Manager

Starcom (Thailand) (Bangkok City, Thailand)

Bangkok, Thailand

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands, including Bank of America, Best Buy, Kellogg Company, KraftHeinz, McDonald's, Novartis, Samsung, Visa and more.

About this position

We are looking for a strong team member for our eCommerce team. As the eCommerce Manager, you will be responsible for offering unmatched e-commerce digital media planning across all digital ecosystem platforms (Lazada and Shopee), publishers (Facebook and Google), and other eCommerce marketplaces.

Responsibilities

• Managing and supervising overall end-to-end eCommerce activities for clients effectively.
• Drive e-commerce channel to achieve sales target, net sales, and key KPI through the development and execution of e-commerce strategy
• Cooperate with internal cross functions (marketing, trade marketing, supply chain, finance, and CRM), to maximize full channel potential in line with company business direction and processes
• Establish a strong relationship with platforms (Shopee, Lazada, JD, etc.), taking lead on account management, and monthly & quarterly performance review
• Develop and execute Joint Business Plan with platforms; negotiating on visibility and support to drive channel and brand performance
• Collaborate and guide the e-distributor sales team on channel direction, brand identity, and business priorities
• Review monthly campaign plan, visibility, execution communication (promotional artwork and on-site search), and other sales fundamental metrics
• Review monthly sales reimbursement and quotation
• Keep track of operational KPI, flag underperforming areas, give recommendations to close gaps, and seek opportunities to improve the end-to-end process

Requirements

• Bachelor’s degree in Business Management or Marketing
• A minimum of 5 years of eCommerce experience in a Media agency is preferred.
• Ability to manage flexible work timings, manage client lead-time, and requirement
• Complete knowledge of eCommerce procedures and techniques
• Strong analytical and problem-solving skills
• Excellent managerial qualities
• Impressive communication skills
• Basic understanding of eCommerce industry trends and procedures
• Background in biddable media will be a strong advantage