QA Specialist / Assistant QA Manager | Food Safety and Supplier Audit
About this position
Responsibilities
• Maintaining and improving the food safety & quality standard at chain stores by conducting store audit using Brand's in-house standard checklist. (Up country travelling required). (30% coverage).
• Schedule and conduct an effective store audit.
• Calibrate the 3rd party auditor to get an alignment in the standard requirements.
• Create constructive feedback and influence for effectively improvement.
• Explore deeply to build initiatives for improvement.
• Manage an efficient sampling plan for food products to ensure its safety.
• Dealing with regulatory affair. (10% coverage).
• Regulatory review to ensure the conforming with local regulation.
• Proceed to get items registered with TH-FDA, TISI or other related agents.
• Keep monitoring and updating all related local regulations.
• Maintaining food safety & quality standard at local suppliers and warehouse & transportation by conducting quality audit at supplier. (40% coverage).
• Schedule and conduct an effective food safety audit scheme at either suppliers or logistic (warehouse & transportation).
• Schedule and conduct the transportation monitoring program on-site.
• Monitor and handle efficiently the quality issues at warehouse and transportation. Generate the sampling plan and conduct the sampling procedure for incoming /outgoing items at warehouse.
• Create constructive feedback and influence for effectively improvement.
• Handling product complaint and product quality defect. (20% coverage).
• Monitoring product complaint or product defect from chain stores or customers.
• Reach out to all related parties to ensure the complaints are communicated.
• Seek for the potential root cause with corrective & preventive action from related parties.
• Set up complaint's KPI to related parties and keep monitoring regularly. Analyze deeply to achieve the improvement.
Requirements
• Minimum 4 years work of experienced of food quality assurance or production either in the quick service restaurant (QSR) or food and beverage service industry.
• Bachelor's degree in Food Science and Technology or equivalent field of science.
• Good command of English communication - speaking and writing.
• Concentrated in QSR, Food Retails or Food manufacturing.
• Having a Food safety knowledge & Quality mindset with HACCP certification.
• Capable to conduct the food safety system effectively.
• Capable to deal with ambiguity, flexibility, good judgement and result oriented. Capable to travel up-country.
• Strong analytical skills with the ability to interpret data, identify trends, and implement corrective actions to improve quality and efficiency.
• Ability to thrive in a fast-paced, dynamic work environment.