Product & Sales Training Manager, SEA

Stanley Black & Decker (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Building the trust of those who build and shape the world around us. Headquartered in the USA, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done – and we have since 1843. You know us well for the tools we make that become household names – and jobsite essentials. Brands like DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, Cub Cadet, Hustler and Troy-Bilt. But that’s only the beginning. As the first name in engineered fastening systems, we help keep your car secure and mobile phone intact. As a global leader in industrial solutions, we provide the infrastructure systems that reinforce the roads you drive on, build the bridges you cross and even deliver the energy that powers your life. At the end of the day, what we really build is trust. The trust of our customers, our employees, our communities and our stakeholders. No matter how much things change, our commitment to being part of building a better world will remain steadfast.

About this position

This position is responsible for both product and sales training to enable the field force in the SEA region, playing a crucial role in the implementation of training for employees, channel partners, and end users on sales and product specifications.

Responsibilities

• Analyze needs and develop training programs for all SBD products.
• Conduct training for employees, channel partners, and end-users on sales and product specifications, emphasizing value as a solution provider.
• Stay updated on competitors' offerings and perform benchmark analyses to highlight SBD product superiority.
• Create and maintain guides and collateral for all brands, adhering to brand guidelines.
• Lead educational programs for new employees.
• Maintain cutting-edge, user-friendly online training tools.
• Continuously update and improve content in SBD‘s online resources, ensuring 100% course completion for new and existing employees.
• Conduct Train-the-Trainer sessions for SBD Managers.
• Collaborate with Sales, Customer Service, Product Management, and Marketing on commercialization efforts.
• Oversee technical certification programs and manage related databases.
• Continuously work on self-improvement to stay current on products, sales, and supervisory practices.

Requirements

• Education: Bachelor’s or Masters’ degree/ professional technical education.
• Experiences:
• 8-10 years of relevant experience in the tools manufacturing industry.
• Proven track record in creating and implementing training programs, particularly in sales training for teams and channel partners.
• Extensive technical product knowledge and strong business acumen.
• Experience in curriculum development and implementation.
• Skills:
• Expertise in designing and delivering both in-person and online training programs.
• Strong understanding of product specifications and competitive offerings.
• Proficient in sales processes and techniques.
• Ability to analyse training needs and conduct competitive analysis.
• Strong organizational skills for managing multiple initiatives.
• Familiarity with online training tools and platforms.
• Experience leading Train-the-Trainer sessions and managing certification programs.
• Ability to use innovative pedagogical approaches in training.