Procurement Service Connection Support Specialist(F/M/X)

Solvay Asia Pacific (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Solvay is a science company whose technologies bring benefits to many aspects of daily life. Our purpose—we bond people, ideas and elements to reinvent progress—is a call to go beyond, to reinvent future forms of progress and create sustainable shared value for all through the power of science. In a world facing an ever-growing population and quest for resources, we aim to be the driving force triggering the next breakthroughs to enable humanity to advance while protecting the planet we all share. We bond with customers and partners to address today and tomorrow’s megatrends. As a global leader in Materials, Chemicals and Solutions, Solvay brings advancements in planes, cars, batteries, smart and medical devices, water and air treatment, to solve critical industrial, social and environmental challenges. You can count on our innovative solutions to contribute to safer, cleaner and more sustainable future.

About this position

Solvay is focused on chemistry and the collaboration of diverse minds to improve lives while preserving the planet. The Procurement Service Connection Support Specialist will be part of a global team promoting standard services and compliance.

Responsibilities

• Promoting and reminding standard services and how to access them to avoid any recurring non compliance
• Easing and promoting the users self service approach (push to left) using standard solutions
• Supporting the local organizations to utilize the PtP services at its best through best practices sharing and identify areas of improvement which could generate process competitive advantages for the entire scope
• Providing spot training to user community on PtP solutions to reinforce compliance
• In case of process non compliance, ensuring stakeholders follow up to unblock the process (like Workcycles,ticket not answer, …)
• Managing and solving service non standard user issues
• Working in close collaboration with service specialist and compliance to analyse root cause and solve non standard service issue
• Alerting service line on risk and opportunities that changes could generate for service improvement
• Actively supporting the capability acceleration and competence growth of Operations

Requirements

• Relevant education degree or equivalent
• Relevant work experience in Procurement area
• Competencies:
• Fluent in Chinese and English (mandatory)
• Fluent in any other Asian language (optional)
• SAP experience in the domain
• Knowledge of process mining tools and similar
• Behaviors:
• Proactive with a high level of initiative
• Customer orientated with good level of problem solving skills
• Ability to interact with all levels in the organisation
• Strong collaboration skills
• Strong communication skills