In process Quality Engineer / Customer Quality Engineer
SMR Automotive System (Thailand) Limited.
Thailand | Rayong
Be among first to apply
Last updated 3 weeks ago
Career opportunities at SMR Automotive System (Thailand) Limited.
SMR Automotive System (Thailand) Limited.
Thailand | Rayong
Be among first to apply
Last updated 3 weeks ago
The In Process Quality Engineer / Customer Quality Engineer is responsible for establishing and managing process quality control, ensuring customer satisfaction through effective communication and problem-solving.
• Establish and manage process quality control with continuous improvement and make sure part delivery to meet customer satisfaction.
• Interface to team and accurate to reporting daily concern management and completion on interim corrective action all in process concern cases.
• Verify and follow up corrective & preventive action with team and on time update 8D status and make sure it close in tracking list. (Analysis of customer concern and 8D follow-up)
• Issue QRQC to team for quality and any concern problem.
• Lead QRQC by logical thinking to support team to analysis any problem.
• Update daily QRQC tracking and follow up status.
• Communicate with team to meet customer satisfaction and update daily result.
• Summarize NQC cost and generate idea to improvement.
• Update daily weekly and monthly KPI result.
• Support team to 4M management and validate.
• Lead to conduct products and process audit activities.
• Monitoring and control in process inspection result and validation to meet customer specification.
• Support any audit from customers and third parties in the part of the customer monitoring process.
• Support Internal ISO TS16949, and IATF 16949 audits by preparing all documents concerned with the quality inspection process.
• Generate idea and submits suggestion to comply with Mortherson's way.
• Assist QA Manager to ensure that all customer concerns had been solved via 8D methodology and per required quality tools of the company.
• Follow-up a special assignment to support RTL management policy.
• Mentor in process quality Engineer regarding analysis of customer concerns (Senior IQE only).
• Support QA manager to develop, maintain, improve quality management system to meet with customer requirement and consistent with international standard of The Motherson Way.
• Create LPA plan and establish schedule to team.
• Summarize LPA audits result and follow up action LPA activity.
• Create and improvement WI for Final inspection and firewall activity (if any) to meet customer standard.
• Support all special assignment from QA manager.
• Ensure the work place condition meet the safety standard and meet environment’s requirement.
• Must comply with the company disciplinary, EHS, standards, procedures, rules and regulations in the responsible area. Those regulations will be measured as a key performance outlined for the annual performance review.
• Bachelor or Master's Degree in Engineering
• 5-10 year experiences of working in Quality
• Experience of in-process quality development
• Experience in dealing with customers and suppliers
• Strong knowledge of Advanced Product Quality Planning (APQP)
• Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA)
• Lean Manufacturing knowledge
• Knowledge of TS16949, IATF16949
• Knowledge of measurement techniques
• Understanding and interpretation of engineering drawings
• Understanding manufacturing processes
• Good planning and priority.
• Good communication and interpersonal skills
• Good computer skills in Microsoft office
• Good English skills.
• Negotiation skills
• Problem-solving skills
SMR - Samvardhana Motherson Reflectec, a member of Samvardhana Motherson Group, is focused on developing, producing and distributing rear vision systems for the international automotive industry. SMR is one of the largest manufacturers of external rearview mirrors for passenger cars in the world. It is a customer focused group with a global customer base. The group supplies exterior mirrors, interior mirrors and blind spot detection systems for all passenger vehicle segments to nearly every carmaker in North America, Europe, Asia and Australia. 4,400 employees at 16 sites in Europe, America, Asia and Australia are dedicated to meeting the intricate demands of both today’s and tomorrow’s automotive industry in terms of quality, safety, aesthetics and economic efficiency. Global networking of all departments guarantees that the whole group benefits from the most successful processes and the best experts in the group SMR Automotive System (Thailand) Ltd. has newly established in 2010, we are a leading multinational manufacturing exterior mirrors and interior mirrors of automotive industry worldwide under a BOI privileged.