IT Engineer

Siemens (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok

Bangkok, Thailand

Siemens is a technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers.

About this position

Siemens Logistics GmbH is a leading provider of innovative and high-performance solutions for airport logistics, offering a comprehensive portfolio for airlines and airports to address current and future challenges.

Responsibilities

• Serve as Lead Engineer for IT equipment and software during shifts.
• Manage application servers, data centers, and the baggage handling systems network.
• Ensure the upkeep of IT infrastructure across the entire baggage handling systems.
• Monitor and inspect the operational status of servers and workstations, ensuring both software and hardware components function smoothly.
• Support customers during live operations in all IT-related matters, proactively preventing IT issues and diagnosing any problems that arise during operation.
• Configure and adapt existing control software as needed after customer approved.
• Diagnose and resolve first-level IT system, Network and/or software issues, escalating when necessary.
• Consistently monitor SLAs and implement necessary measures.
• Drive continuous improvement efforts within the project scope.
• Carry out preventive maintenance on industrial control system servers, related system, and IT components.
• Conduct data backups, including operational data, program configurations, log files, and other critical information as assigned by the manager.
• Report issues, analyze root causes, and take corrective actions within the scope of responsibilities while preparing performance reports for the manager.

Requirements

• Bachelor’s Degree in Electronics, Electrical Engineering, Computer Application or other related field.
• Proficient in Oracle or SQL Server databases (relational database model) with the ability to write database statements and procedures.
• Strong knowledge of Microsoft Server and Client environments.
• Experience in baggage or material handling systems is preferred.
• Familiarity with standard operating and maintenance procedures.
• Experience as a Server System Administrator is an advantage.
• Relevant certifications (MCP, CCNA, CCP) are an advantage.
• High sense of responsibility and team spirit.
• Willingness to learn and transfer knowledge from our headquarter to the local team.
• Strong analytical skills, complex problem-solving and troubleshooting skills.
• Good command of both written and spoken English.
• Able to work shifts.