Region Finance Head, Diagnostics Customer Services

Siemens Healthineers (Indonesia) (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

Siemens Healthineers is a leading medtech company with over 125 years of experience. We pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our portfolio, spanning in vitro and in vivo diagnostics to image-guided therapy and cancer care, is crucial for clinical decision-making and treatment pathways. With our strengths in patient twinning, precision therapy, as well as digital, data, and artificial intelligence (AI), we are well positioned to take on the greatest challenges in healthcare. We will continue to build on these strengths to help overcome the world’s most threatening diseases, enable efficient operations, and expand access to care. We are a team of more than 71,000 Healthineers in over 70 countries passionately pushing the boundaries of what is possible in healthcare to help improve the lives of people around the world.

About this position

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers (SHS), we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting? Then come in and join our Asia Pacific team as Regional Finance (FI) Head, Diagnostics (DX) Customer Services.

Responsibilities

Your tasks and responsibilities:
• Partner with CS-Lab Solutions (LS) Region Service Head and is part of DX FI leadership team in Region.
• Accountable for achieving Regional DX Service financial KPIs (incl. revenue as integral part of overall RCOS revenue and cost targets) together with CS-LS Region Service Head.
• Lead analysis of overall Service performance in Region incl. Zone + Region/ Zone Enablement Functions (e.g. Training Centers, etc.), and operational KPIs and drivers.
• Lead Service Finance teams in Zones and actively participate in Global Service Finance Community.
• Define and implement the CS-LS strategy in the Region in alignment w/ the global CS-LS strategy together with CS-LS Region Service Head; identifies service-related opportunities to enhance the Business and Service performance.
• Orchestrate and drive regular Regional Performance Reviews together with CS-LS Region Service Head:
• Understand market, IB and stability, headcount/ capacity development, and cost driver implications within Region.
• Understand and support Zones/ Countries in critical customer and portfolio topics, incl. new business models.
• Ensure the relevant topics for a Zone are being discussed, operational drivers of zone trends and corresponding risks are properly managed, ensures continuous improvement cycle for Zones and required HQ support.
• Support commercial project management including risk management and initiatives to improve efficiency, clarity, and the corresponding financial impact of implementation; ensure implementation of risk and opportunity management and reporting, including mitigation measures.
• Drive local implementation of process and change management as part of Service Transformation together with CS-LS Region Service Head.
• Ensure proper consideration of Service costing and pricing (in line with local Business Area/ Business Line expectation and regional guardrails) within overall deal calculation as well as contract management within Region and supports deal building and escalation processes from Service side.
• Drive improvement of overall business performance and is accountable for realization of Service productivity targets in Region.

Requirements

Your qualifications and experiences:
• Proven history of successful leadership within a Finance function with functional responsibility for a business with at least 8 – 10 years of experience within Performance Controlling and other Finance functions, preferably with first Direct Management or demonstrated leadership.
• Experience in Customer Services and a good