Operating in Thailand since 1999, Siamex supplies the bakery industry with quality baker s yeast, bread improver, dairy and nondairy whipping creams, chocolate together with a large selection of ingredients to cater the needs of the bakery and pastries industry in Thailand. With over 300 clients ranging from artisans to global brand name manufacturers, Siamex offers its employees a large breadth of exposure and experience, as well as a dynamic work environment.
This position is an excellent opportunity for an enthusiastic and organized individual to join our sales team as Junior Customer Service Sales Assistant. The ideal candidate should have excellent communication, interpersonal and customer service skills, as well as a passion for sales. In this role, you will be responsible for supporting the sales team by providing administrative and customer service support, as well as being the first point of contact for incoming customers. You will also be expected to effectively communicate to the sales team to help them improve their sales process for targeted group of customer. This position offers the potential for career growth and the opportunity to work with a dynamic and passionate team.
Responsibilities
1. Responsible for providing excellent customer service and advice to customers
2. Assist sales team with follow-ups and coordinate to close targeted customer groups
3. Provide accurate responses to customer inquiries
4. Handle customer inquiries and complaints, forwarding them to appropriate team members
5. Understanding of QA/QC processes
6. Strong written communication skills
7. Proficient in English communication
8. Support sales team in achieving individual and team targets
Requirements
• Male /Female
• 1-5 years of sales, customer service, or related experience
• Must be results oriented and able to work both independently and within a team environment
• Self-motivated and target-driven
• Strong negotiation and closing abilities
• Knowledge in Food science is an advantage
• Good in written and verbal communication skills
Benefit & Allowance
• Basic Salary
• Mobile Allowance (?)
• Medical insurance: OPD include IPD
• Life insurance
