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Key Account Manager (Food Service)

Siam Makro
Siam Makro (Suan Luang district, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Siam Makro
Siam Makro Public Company Limited was established in 1988 with investment capital of 750 million baht, to operate the member-based wholesale center, under the name “Makro”. Makro has continuously expands our branches to provide a wide range and assortment of product, to our professional members and business operators nationwide, including retailers, restaurants, catering businesses, service business operators, government agencies, education institutions and other business operators.

About this position

The Key Account Manager (Food Service) is responsible for identifying and managing key account customers, increasing sales and market share, and ensuring customer satisfaction through effective coordination with various teams.

Responsibilities

• Identify potential key account customers and approach to be Makro customers.
• Identify market opportunity untapped areas to increase sales and margin.
• Increase sales/share of market, profit on existing key account customer.
• Coordinating with Finance on risk assessment of those potential customer to ensure zero risk to Makro.
• Coordinating with legal on credit sales contract and supporting documents.
• Coordinating with Store Operation team, SGM/CDM/ASDM to ensure effective communication/transaction of customer agreement and expectation to ensure 100% customer satisfaction.
• Coordinating with Commercial team, Quality Assurance team to ensure product supply and product quality are within and agreement with Key Account Customers.
• Assist Senior Key Account Development to define development strategy for individual Key Account Customers to increase customer spending and loyalty.
• Perform any other duties as may be assigned.

Requirements

• Graduated in Business Administration, Management, Marketing, Economics, computer science or related.
• At least 3-4 years managerial level in sales and Key Account Customers management of Food Service Industry and HOTEL.
• Computer literate, Negotiation, Communication, Project management.
• Self-motivated, proactive, well-organized, numerical thinking, flexible and results oriented.
• Have own car preferable.
• Able to relocate in Southern of Thailand (Phuket).