ผู้จัดการศูนย์บริการ สาขาระยอง (Branch Manager Rayong)
About this position
ผู้จัดการศูนย์บริการ สาขาระยอง มีหน้าที่ในการเพิ่มประสิทธิภาพการดำเนินงานของแผนกบริการสาขาเพื่อมอบประสบการณ์ที่เหนือกว่าให้กับลูกค้า.
Responsibilities
• Enhancing the operational efficiency of the branch service department to deliver superior customer experiences.
• Plan marketing strategy for service department to amplify its outreach and impact.
• To drive revenue growth for branch service.
• Assessing the proficiency of branch personnel and formulating targeted development initiatives to foster continual improvement.
• Strategizing to extend the reach of customer care services in Rayong, enhancing accessibility and satisfaction.
• Collaborating with other departments to resolve operational issues, ensuring optimal service delivery.
Requirements
• Bachelor’s degree in Business Administration / Industrial Engineering or related field.
• Over 3 years of experience in or related after-sales operations.
• General knowledge of technical services and soft services.
• Able to manage service centers and manpower plans very well.
• Attention to detail, excellent organizational skills and Problem-solving skills.
• Computer literacy, with excellent oral and written communication and presentation skills.