Product Owner, Digital Wealth Product and Platform

Siam Commercial Bank (Chatuchak, Bangkok City, Thailand)

Bangkok, Thailand

As Thailand’s first bank, Siam Commercial Bank firmly grows and want to be “The Most Admired Bank” in Thai people’s heart. Our secret that always hold customers’ heart with us as are the best service from our staff and continually product inventions to serve all type of our customers. Thanks to the talent that comes and stays with us, we continue to dominate the kingdom’s banking industry through innovative products and services. That’s why we are always on a lookout for driven, responsible and enthusiastic people to join our team.

About this position

The Product Owner (PO) for Digital Wealth Products and Platforms will play an important role in shaping SCB’s digital wealth solutions into the best offerings in Thailand and the region. You will oversee the entire product development lifecycle, from crafting business strategies and setting product vision to leading the implementation phase. You will take full responsibility for product performance, including actively monitoring success metrics and making data-driven recommendations to achieve business targets.

Responsibilities

• Strategic Planning: Develop a digital wealth business strategy aligned with SCB Digital Banking’s long-term vision, identifying innovative products and trends to enhance the platform
• Stakeholder Management: Collaborate with internal stakeholders, including executives, product team, legal and compliance team, and IT team, to understand their needs and ensure seamless communication and strategy execution by providing clear and consistent updates, progress reports, and outcomes to stakeholders
• Execution and Implementation: Design and optimize business workflows, customer journeys, workshops, and user experiences while tracking project timelines and managing cross-functional coordination to ensure seamless and timely execution
• Documentation: Create and maintain comprehensive project documentation, translating product vision into user requirements for the IT team, and resolving challenges as needed
• Business Outcome and Objective Alignment: Define and monitor key performance indicators (KPIs) and success metrics to measure product performance and achieve business objectives
• Data Analytics: Develop a holistic data utilization framework to support business goals by identifying opportunities to use data assets, analytics, and machine learning to drive customer insights, innovation, and revenue growth through actionable strategies
• Competitive Intelligence: Conduct competitive analysis to stay up-to-date on industry trends, market dynamics, and competitor activities related to investment products/features for differentiation and adopting cutting-edge technologies

Requirements

• Bachelor’s Degree or higher in Business Administration, Business Analytics, or a related field
• At least 5 years of experience in banking (wealth management preferred) or consulting, with a solid understanding of investment products and prior experience in product management
• Proven ability to analyze data, generate insights, and drive data-informed decision-making
• Experience in utilizing consumer insights, segmentation, and personalization strategies to optimize marketing initiatives, improve customer acquisition and retention, and drive revenue growth
• Strong business acumen with the ability to balance technical feasibility and business value creation
• Excellent organizational skills with the ability to manage multiple workstreams simultaneously