Customer Sales Support Officer/Admin (Pathum Thani)

Siam City Cement (Pathum Thani)

Pathumthani, Thailand

SCCC provides world-class construction materials and services vital to economic growth in Thailand and the wider region. By combining sustainability and innovation, we strive for operational excellence that exceeds the expectations of all our stakeholders. Our reputation is constructed upon outstanding performance in the quality of our products and customer service, the dedication and skill of our employees, our respect for the communities in which we operate and our ambition to set standards for the industry of tomorrow.

About this position

To manage Sales document for billing process on time of all information to customer, To support sales efforts by guiding and administering sales operations: follow up customer satisfaction through service level KPI, supervise the billing coordinators to coordinate all the information involved in sales or production on jobs.

Responsibilities

• Manage and complete billing documents by organize meeting with production area to commit time schedule.
• Follow up and check the ticket from RMX plants and AGG plants, check matching invoice with the ticket by checking (i.e. customer name, ship-to name, material code, quantity and price etc.)
• Before send to customer to record status in SAP for CCAR follow up by scan barcode.
• Issue Debit and Credit note to customer when Sales team requested.
• Support customer by confirming customer balance, and support customer when they have any question (i.e. wrong price, wrong material)
• Perform other related duties as assigned.

Requirements

• Bachelor Degree in Finance and Accounting or Business Administration.
• 1 Year of professional experience as a financial, business or process improvement successful experience in business with specific knowledge of the accounting, financial and strategic aspects.
• Communication Skill.
• Problem Solving Skill.
• SAP of SD module knowledge.
• Computer literacy.