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Strategic Operation (SPX)

Shopee (thailand) Company Limited
Shopee (thailand) Company Limited (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Shopee (thailand) Company Limited
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support. Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

About this position

The Strategic Operation (SPX) position focuses on developing and implementing operational excellence strategies aligned with the company's objectives, driving initiatives to enhance service levels, and supporting local operations through data analytics.

Responsibilities

• Develop Operational Excellence strategy and implementation plan in line with company's objectives
• Drives last mile initiatives to improve Service-Level Agreement (SLA), quality improvements, productivity gain and cost reduction
• Liaise with regional team to implement regional initiatives and benchmark performance
• Data analytics and data support for local operations team
• Liaise with operations team to improve on the ground operations

Requirements

• Bachelor or Master’s Degree in Business, Economics, Engineering, or Supply Chain Operations Management related field is preferred
• At least 2 years of work experience in e-commerce / logistics / management consulting
• Excellent written and verbal communication skills in English
• Have strong project management skills including interpersonal & communication skills
• A proactive, fast learner, team player and leader with ability to work and manage diverse team communities in dynamic environments
• Adept at understanding business priorities to forecasting and analyses, detail oriented, and strong problem-solving skills
• Proficient in excel/gsheet, SQL is a plus