Product Management (SPX Express)

Shopee (thailand) Company Limited (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support. Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

About this position

The Product Management (SPX Express) position involves collaborating with various departments to understand business processes, manage testing, and prepare training materials while ensuring effective communication and project management.

Responsibilities

• Work closely cross-functionally among key local departments--Operation Excellence, Operations, Commercial, Finance to understand key business and operational processes to capture change requirements, crystalize objectives, problem-solve system and business impacts, identity success metrics and risks.
• Involved in reviewing UAT and conduct testing and manage Live Testing, develop feature and project roll-out implementation plans and timelines, effectively managing many diverse stakeholders.
• Prepare SOP designs and training material for business users and lead communication sessions to educate key users cross functionally.
• Collaborate with Regional Operations counterparts to strategically identify synergies across Regional practices and relevant localisations to the market.
• Prepare consolidated plans, system and feature adoption performance and project timelines to senior management.

Requirements

• Native fluency in Thai and strong command of English (reading, writing, listening, speaking).
• At least 5 years of work experience in product management, business or systems analyses, management consulting, IT and implementation consulting related fields are preferred.
• Have very strong project management skills including interpersonal & communication skills.
• Familiar with business impact sizing studies, feasibility analyses, and projection implementation cross-functionally.
• A proactive, fast learner, team player and leader with ability to work and manage diverse team communities in dynamic environments.
• Adept at understanding business priorities to forecasting and analyses, detail oriented, and strong problem-solving skills.