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Product Management / Business Analyst (ShopeeFood)

Shopee (thailand) Company Limited
Shopee (thailand) Company Limited (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Shopee (thailand) Company Limited
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support. Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

About this position

The Product Management team at ShopeeFood is looking for a passionate and entrepreneurial candidate to contribute to the growth of the food delivery industry. This role involves working closely with various teams to create solutions that impact millions of users daily.

Responsibilities

• Understand markets, competition and customer/user requirements in depth.
• Communicate, and analyze with Stakeholders to clearly define the business requirements.
• Follow the implementation of requirements, ensure it’s suitable and reasonable to satisfy the user demands/needs.
• Successfully translate business strategies into specific objectives/ scopes and roadmap, aligning efforts of the organizations with other stakeholders.
• Provide new feature demos and training to related stakeholders.
• Work closely with cross functional teams (Demand, Marketing, Driver Operations, BD, CS etc.) to ensure the consistent product and best user experience.
• Work closely with local/regional product teams to sync up product features and troubleshoot issues.
• Consolidate user and department feedback and compose process/product feature improvements.
• Priority to assure that all requirements are supported in a cost-effective, timely manner, with a resulting high level of User satisfaction;
• Ensure the team provides the necessary solutions and support to internal teams.

Requirements

• Bachelor’s degree in Information Technology, Computer Science or Engineering.
• 1+ years of experience as product manager in a product management, engineering and technology strategy role.
• Ability to work effectively with cross functional teams.
• Good communication and presentation skills, can convert business feedback into technical requirements and vice versa.
• Good understanding of business model(s) of any fields;
• Data-driven, able to make use of either raw data, data charts/dashboards and funnels to get proper insights.
• Strong problem solving skills, critical thinking and willingness to roll up one's sleeves to get the job done.
• Eager to learn about technologies and the ecommerce industry.
• Proficiency in English is a must.