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Head Creator Management (Shopee)

Shopee (thailand) Company Limited (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support. Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

About this position

The Head Creator Management at Shopee is responsible for overseeing the Creator/KOL affiliate business, focusing on achieving topline and bottom line targets while developing strategies for creator acquisition and growth.

Responsibilities

• Own and manage Creator/KOL affiliate business topline and bottom line targets and KPIs (including Traffic, Order, GMV, P&L, Take Home Income, Activeness)
• Responsible for developing and implementing strategies for strategic initiatives, creator acquisition, retention, incentives scheme, and growth.
• Collaborating with cross-functional teams to drive strategic project and operational improvements.
• Establishing strong relations with top creators and supporting their performance to ensure ambitious business growth
• Lead and manage a large team of Key Account organizations in maximizing creator performance covering all aspects of creator management, providing guidance and support to help teams excel in their roles.

Requirements

• Bachelor's degree or above in business, marketing, communications, or a related field
• More than 8 years of professional experience from E-commerce, Technology companies, Investment banking, and consulting
• Good understanding of the consumer demands, payment, logistics, and overall regulatory landscape
• Excel in logical thinking and problem solving skills
• Strong ownership, self drive and attention to details, enjoy building things from scratch and getting your hands dirty
• Strong leadership skills, proven track record of successful large team management
• Excellent organizational, interpersonal, and communication skills to collaborate with cross functional teams
• English and local Thai language proficiency required