Business Analyst (Shopee)

Shopee (thailand) Company Limited (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support. Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

About this position

The Business Analyst at Shopee will be responsible for analyzing business requirements, performing user acceptance tests, and designing training materials while driving strategic initiatives.

Responsibilities

• Perform User Acceptance Test (UAT) for newly implemented functions.
• Design and generate training materials for internal and external users.
• Analyze, align, and evaluate business requirements, feasibility, and value of the feature requests with both business and regional product teams to deliver a comprehensive and accurate Business Requirement Document (BRD).
• Drive and own high-level strategic initiatives, and simultaneously, hands-on with the ability to roll up your sleeves and get things done.

Requirements

• Detail-oriented with a demonstrated ability to self-motivate and follow through on projects.
• Self-starter and a quick learner, independent and flexible, with strong customer focus.
• Strong stakeholder management skills with a customer-oriented and execution-focused mindset.
• Strong verbal and written communication skills and English speaking is a must to collaborate with internal stakeholders.
• Ability to work in a fast-paced and dynamic environment.
• 1 - 2 years of work experience in the E-Commerce, marketing, or internet service industry is a plus.