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BPO Management (People Team) (SPX Express)

Shopee (thailand) Company Limited (Bangkok, Bangkok City, Thailand)
Bangkok, Thailand 🇹🇭
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support. Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

About this position

The BPO Management (People Team) position at SPX Express involves overseeing the recruitment process, managing vendor performance, and ensuring that hiring procedures are executed efficiently.

Responsibilities

• Prepare and take part in planning meetings with hiring managers to guarantee that all hiring procedures will be carried out efficiently
• Plan, allocate and manage hiring headcounts to BPO vendors
• Monitor vendor performance and ensure recruitment targets are met
• Prepare and present regular recruitment reports to high-level management
• Support end-to-end recruitment process for Office headcounts

Requirements

• Bachelor Degree of any field or Human Resources related
• Minimum of 2-3 years of experience in recruitment, agency or vendor management
• Proven track record of high-volume recruitment
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with good negotiation tactics.
• Can do attitude, result oriented and work under pressure
• Basic Microsoft Office/ Google Suite is required