Technical Service Representative - General Industry
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Thailand | Chonburi
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Technical Service Representative - General Industry
About this position
Responsibilities
• Provides intermediate technical direction and assistance to customers regarding the use of the product lines and facilitates account management with sales.
• Responding to complex questions and concerns.
• Serving as an expert in a single technology or working with multiple application technologies.
• Assisting customers with improving operational quality and efficiency.
Requirements
• High school graduate or equivalent education and experience.
• Bachelor’s degree in Chemistry, Operations Management, or related field is preferred.
• Two years of experience as a technical service representative esp with Powder Coating.
• Two years of experience as a technical service representative.
• Utilizing industry and product applications concepts and procedures.
• Understanding of advanced technical (lab, research, etc.) principles and practices.
• Applying expert principles and practices within an area or general principles and practices in multiple service areas.
• Providing technical guidance and advice to improve quality and efficiency.
• Working with line and management personnel.
• Communicating technical and operational concepts to facilitate sales.
• Providing technical customer service.
• Performing account management and sales activities.
• PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applications as required.
• Communicating with co-workers to provide and receive direction.
• Able to travel between Chonburi & Rayong.
• Able to communicate well in English.