Duty Manager

Sheraton Hotels & Resorts (Bandung, West Java, Indonesia)

West Java, Indonesia

A leader in transforming travel since 1937, we continue to innovate, meeting the way you see the world and welcoming locals and travelers alike to find a point of connection. Find us at the heart of hundreds of communities in more than 70 countries worldwide.

About this position

This is a full-time on-site role for a Duty Manager at Sheraton Hotels & Resorts in Bandung, responsible for overseeing daily hotel operations and ensuring a seamless guest experience.

Responsibilities

• Overseeing daily hotel operations
• Handling guest inquiries and concerns
• Managing staff
• Ensuring a seamless guest experience

Requirements

• Excellent communication and interpersonal skills
• Strong leadership and problem-solving abilities
• Experience in hotel operations and guest services
• Knowledge of hospitality management software
• Ability to work in a fast-paced environment
• Flexibility to work shifts, including weekends and holidays
• Fluency in multiple languages is a plus
• Bachelor's degree in Hospitality Management or related field