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UX/UI Designer [12 month Contract]

Sertis
Sertis (Thailand)
Bangkok, Thailand 🇹🇭
Sertis
We are a leading Big Data and AI-powered solution company working with some of the largest companies in the world and partnering with Microsoft and Google to create insights and build custom AI solutions to help drive business growth. Our team of data scientists, data engineers and AI researchers work closely with clients to provide cutting edge solutions custom tailored for their business.

About this position

Sertis is a leading Data and AI company based in Bangkok, providing customized solutions across various industries. The UX/UI Designer role involves creating research plans, conducting user research, synthesizing findings, and producing user experience deliverables.

Responsibilities

• Create research plans to communicate objectives, questions, and research methodologies.
• Perform user research via techniques such as user interviews, contextual observations, card sorts, surveys, participatory workshops and etc.
• Synthesize observations and findings to be shared in the form of reports, personas, scenarios, User Modelling; Flow model, Culture model, Sequence model, journey maps, artifact model/ Physical model and service blueprints.
• Produce user experience deliverables (site maps, user flow, wireframes, prototypes, visual comps, etc.) and design specifications based on user research findings and recommendations.
• Conduct Analysis competitor, user research, user flow and Information Architecture.
• Plan and execute usability testing studies to evaluate existing application designs.
• Prepare testing document and tools.
• Share Analysis testing result e.g. user journey included constraints and opportunity, transfer to design revision and solution.

Requirements

• 2-4 years experience.
• Proficiency with Figma or other design tools such as Sketch and Adobe XD.
• Experience in designing operational platforms and a reasonable understanding of how technology teams work.
• Understanding and experience in design systems and design tokens.
• Experience in user research techniques and usability testing.
• Good communication skills and ability to work collaboratively.
• Proficient in English communication skills.
• Background in Finance is a plus!