Team Leader Collection

Sea (Indonesia) (Jakarta, Indonesia)

DKI Jakarta, Indonesia

Sea Limited is a leading global consumer internet company founded in Singapore. Our mission is to better the lives of consumers and small businesses

About this position

The Team Leader Collection is responsible for leading a team in the collection process within the financial industry, ensuring performance and compliance while fostering team development.

Responsibilities

• Understands the business flow of collection and have experience in the financial industries company
• Responsible to lead manpower, scope covers team development, performance tracking, evaluation, reporting, and project improvements,
• Responsible to oversee overall workflow/process and give appropriate input needed covering performance & risk/compliance aspects,
• Liaise with respected internal/external parties to ensure all performance parameters go in accordance with target & risk/compliance

Requirements

• Minimum bachelor degree from any major
• Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to coach and mentor team members.
• Ability to work effectively in a fast-paced environment, manage multiple priorities, thrive under pressure and ready to work in shifts
• Understands the business flow of collection and have experience in the financial industries company
• Prior experience and knowledge in the collection process or strategy is a plus
• Quick learning ability
• Strong initiative and a positive attitude