Senior Associate Account Receivable

Sea (Thailand) (Bangkok, Bangkok City, Thailand)

Bangkok, Thailand

Sea is the leading consumer internet company in Southeast Asia and Taiwan. Our mission is to better the lives of the consumers and small businesses of our region with technology. Our businesses include: Shopee, our region’s largest and most popular e-commerce platform. Launched in 2015, Shopee was designed to be mobile-first and highly social, offering buyers and sellers a trusted and enjoyable shopping experience. In 2018, Shopee recorded over 603 million orders, and GMV of $10.3 billion. Shopee was also the most downloaded shopping app in Southeast Asia and in Taiwan. Garena, a global leading games company. Garena is the developer of Free Fire, the global smash hit mobile battle royale game with over 450 million registered users and 50 million peak daily active users as of May 2019, making it one of the most popular games in the world. Garena is also the largest games publisher in the region, bringing AAA mobile and PC titles such as Arena of Valor, League of Legends, and Speed Drifters to gamers in Southeast Asia. Garena also leads the growth of esports in our region. Its annual flagship event, Garena World, is the largest and most influential esports event in Southeast Asia. SeaMoney, a leading digital payments and financial services provider in Southeast Asia. SeaMoney’s offerings include mobile wallet services, under the AirPay and ShopeePay brands, which provide users with easy access to digital payment services. Sea is headquartered in Singapore, and listed on the New York Stock Exchange under the ticker symbol ‘SE’. Our IPO in October 2017 was the largest US public listing ever by a Southeast Asian technology company.

About this position

The Senior Associate Account Receivable is responsible for managing day-to-day accounting operations, ensuring timely customer payments, and maintaining accurate accounts receivable records.

Responsibilities

• Manage accounting day to day operations both of Marketplace and Non-Marketplace.
• Review customer creation and update customer master into the ERP system.
• Ensure customers pay on time and negotiate repayment plans.
• Verify the correctness of accounting records on the account receivable.
• Monitor and manage the aging of accounts receivable reports and follow up overdue invoices.
• Track, follow up and update status of debt collection activities into ERP system on daily basis.
• Customer billing cycle (Bill placement, Cash collection, and Follow up payment).
• Monitor of customer Aging. Proactively follow up with customers and raise to the management team when spotting potential doubtful debt.
• Summarize reports related to accounts receivable at the end of every month for supporting financial statements.
• Perform the month-end closing process and monthly report (Bank reconciliation, aging report and Output vat report).
• Prepare and reconcile withholding tax certificates report and follow up with customers.
• Support for annual/ad-hoc audit by internal and external auditor.
• Work closely with cross-functional teams to ensure efficient and effective resolution of customer issues.
• Identify and implement process improvements to optimize collections and reduce outstanding accounts receivable.
• Act as key user for AR processes process management continuity, monitor process adherence, prepare and identify issues and reports on BPO, support business continuity, coach end users, keep training materials up to date, train back-ups.
• Ad Hoc and project-based assignments.

Requirements

• Bachelor’s Degree in Accounting/Finance.
• Minimum of 6-7 years of relevant experience in account receivables roles.
• Able to communicate in English.
• Experience in E-Commerce business is a plus!
• Knowledge of credit control/Account receivable end-to-end.
• Hands-on experience with customer handling, debt follow up.
• Dealing with internal/external customers.
• Strong communication skills.
• Able to earn trust quickly, understand and value diversity and individual differences.
• Ability to work well independently.
• Positive attitude, energetic service mind.
• Strong organizational and interpersonal skills.
• Good team player, willing to learn, take initiative and reliable.
• Experience using Oracle is a plus.