Product Manager Asia Pacific (Customer Portal)
About this position
Responsibilities
• Create and own the product roadmap for all markets in Asia Pacific Sub-Region.
• Create and drive execution of product strategy with documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI.
• Manage product profitability and commercial success – own the business case.
• Closely collaborate with and support Product Owner, Feature Owner, Digital Transformation, Change Management, Data Management and other relevant functions in the development, QA and release of product.
• Plan and carry out product launches including Technical Go-Live and Market Go-Live.
• Manage all aspects of in-life products, including customer feedback, requirements, and issues.
Requirements
• Successfully completed international studies in e.g. change management, economics, business administration, business IT or comparable education.
• Strong experience in a dynamic product management role especially digital product solutions.
• Several years of experience in concept and business case development as well as implementation of digitization projects.
• Knowledge of the Automotive Aftermarket beneficial.
• Experience in using tools e.g. Jira, Asana, Confluence, Microsoft Teams Conceptboard, Figma, Google Analytics, Hotjar, Intercom, Salesforce Sales Cloud, Salesforce Marketing Cloud or similar.
• Additional knowledge requirements:
• Hands-on mentality.
• Strong leadership skills (entrepreneurship, strategic and analytical thinking, willingness to change, goal orientation, customer orientation).
• Well-developed soft skills (communicative, team oriented, ability to handle conflicts).
• Resilience and willingness to travel and work in multiple time zones.