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Airfreight Export Operations

Scania Group (Thailand)
Scania Group (Thailand) (Bangkok)
Bangkok
Bangkok, Thailand 🇹🇭
Scania Group (Thailand)
Scania is a world-leading provider of transport solutions committed to a better tomorrow. Our purpose is to drive the shift towards a sustainable transport system. In doing so, we are creating a world of mobility that’s better for business, society and our environment. Employing more than 50,000 people in about 100 countries, Scania’s research and development is concentrated in Sweden, while production takes place in Europe and South America.

About this position

The Airfreight Export Operations position involves managing air cargo arrangements, ensuring customer satisfaction, and coordinating with various teams and agents.

Responsibilities

• Ensure sufficient space & capacity supply and promptly air cargo arrangement to meet customer's expectations.
• Daily checking of cargo booking & reservation and ad-hoc rates negotiation to ensure that cost is competitive & profitability and cargo space reserve efficiency for meet with customer satisfaction.
• Inform booking and consolidation team to investigate all damage cargo cases with the airlines and keep updating customer to have the same information.
• Coordinate with customers and oversea agent to ensure we receive information from them complete.
• Open the jobs to systems.
• Create the related documents as assigned.
• Cooperate with transportation team for pick up cargo as customer 's instruction.
• Make a related report to the team.
• KPI monitoring as per requested.
• Work under ISO9001 procedures.

Requirements

• Bachelor’s Degree in any field, preferable Marketing or Logistics.
• At least 3 years experienced in Air freight operation.
• Have knowledge of export controls.
• Good command of both spoken and written English.
• Have skill to communication with local customer and oversea agent.
• Good command of English.