Senior Customer Service (English-Mandarin Speaking)
About this position
The Senior Customer Service position requires a candidate who can effectively manage and support a sales team to achieve company goals while ensuring efficient coordination with various departments.
Responsibilities
• Plan the work of the sales team to achieve the company's policies and goals.
• Monitor and evaluate the performance of the sales team.
• Control, supervise and support the work of the team to proceed appropriately and in accordance with the company's goals.
• Summarize the performance of the sales team and report the performance results according to the appropriate schedule.
• Coordinate with various departments to ensure the most efficient work.
• Help find additional assets to sell to support the team's sales.
• Continuously follow up on market information and movements.
• Support sales documentation work.
Requirements
• Bachelor's degree in Marketing, Business Administration or related fields
• At least 2-3 years of experience in real estate sales
• Good communication skills
• Basic knowledge of real estate business
• Able to work under pressure
• Able to speak, read, and write English and Chinese (Mandarin) well
• Able to use basic computer programs well
• Good interpersonal skills