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Sales Administrator (Pattaya City)

sarens thailand
sarens thailand (Chon Buri)
Chonburi, Thailand 🇹🇭
sarens thailand
At Sarens, we have the noble mission to be the reference in crane rental services, heavy lifting, and engineered transport for our clients. With state of the art equipment and value engineering, we offer our clients creative and intelligent solutions to today's heavy lifting and engineered transport challenges. With more than 100 entities in 67 countries operating without borders, we are the ideal partner for small-scale to megascale projects. We currently employ 5500 employees and diligently staff our clients´ projects with top market talent from across the world. Safety and excellence in all we do are paramount to us. We strive daily to establish a safe space for our people, your people, and the equipment. Sarens has been the market leader for over 65 years; over four Sarens family generations are intimately involved in this business. Our success lies in our entrepreneurial spirit and our continued dedication to our job. However, taking heavy lifting and engineered transport seriously is for us not just a matter of DNA and a family tradition but, most importantly, a vocation. The legacy that our proud craftsmen build by deploying our five unwavering values: brilliant solutions, dedication to safety, zeal for excellence, love for traditions, and global spirit. We will continue to build our future on the foundations of our rich past but we ensure our clients that we will always stay ahead of the game when it comes to heavy lifting and engineered transport innovation. We will keep breaking ground and securing that your project is delivered in the fastest, safest, and smartest way.

About this position

The Sales Administrator position in Pattaya City involves providing support to the sales team and ensuring customer satisfaction through effective communication and administrative tasks.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with product information, pricing, and order status.
• Ensure customer satisfaction by addressing concerns and resolving issues promptly.
• Prepare and send quotes, proposals, and sales contracts.
• Process and track sales orders and invoices.
• Maintain customer and sales records in CRM systems.
• Coordinate and schedule meetings, demos, and follow-up calls.
• Prepare sales reports, presentations, and forecasts.
• Maintain up-to-date product knowledge and provide updates to the sales team.
• Assist in the preparation of sales materials and presentations for internal and external use.
• Work closely with the sales team to support their daily activities.
• Liaise between the sales department and other internal teams (e.g., logistics, finance).
• Support marketing efforts by coordinating with the marketing team on promotional campaigns.
• Identify opportunities to streamline sales processes and improve efficiency.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and manage time effectively.
• Analytical mindset with the ability to generate reports and forecasts.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
• Proven experience in a sales support, administrative, or customer service role.
• Familiarity with MS Office (Excel, Word, PowerPoint).
• Good command of English and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently as well as in a team-oriented environment.
• Customer-centric approach with problem-solving skills.
• Ability to prioritize and manage multiple tasks under deadlines.