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Key Account Manager

sarens thailand (Chon Buri)
Chonburi, Thailand 🇹🇭
At Sarens, we have the noble mission to be the reference in crane rental services, heavy lifting, and engineered transport for our clients. With state of the art equipment and value engineering, we offer our clients creative and intelligent solutions to today's heavy lifting and engineered transport challenges. With more than 100 entities in 67 countries operating without borders, we are the ideal partner for small-scale to megascale projects. We currently employ 5500 employees and diligently staff our clients´ projects with top market talent from across the world. Safety and excellence in all we do are paramount to us. We strive daily to establish a safe space for our people, your people, and the equipment. Sarens has been the market leader for over 65 years; over four Sarens family generations are intimately involved in this business. Our success lies in our entrepreneurial spirit and our continued dedication to our job. However, taking heavy lifting and engineered transport seriously is for us not just a matter of DNA and a family tradition but, most importantly, a vocation. The legacy that our proud craftsmen build by deploying our five unwavering values: brilliant solutions, dedication to safety, zeal for excellence, love for traditions, and global spirit. We will continue to build our future on the foundations of our rich past but we ensure our clients that we will always stay ahead of the game when it comes to heavy lifting and engineered transport innovation. We will keep breaking ground and securing that your project is delivered in the fastest, safest, and smartest way.

About this position

The Key Account Manager is responsible for growing sales volume and maintaining relationships with both existing and new accounts, managing the entire sales cycle, and providing professional after-sales support.

Responsibilities

• Growing sales volume, developing & maintaining the relationship with both existing and new accounts.
• Manage the entire sales cycle from finding a client to securing a deal.
• Preparing necessary documents for the clients.
• Provide professional after-sales support to enhance the customers’ dedication.
• Remain in frequent contact with the clients in your responsibility to understand their needs.
• Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation.
• Negotiate agreements and keep records of sales and data.
• Maintain and update reports for the management team.
• High availability for travel to up-country sometimes.
• Maintaining and building bid funnel.
• KPI driven approach.
• Target oriented person.

Requirements

• High School certificate, Diploma of High Vocational Certificate, or Bachelor graduated.
• Experience in heavy lifting (Mobile & Crawler Crane) or the small equipment business (Forklift, Boom Lift, Gensets, Compressor etc.).
• Good command of English or Chinese is required.
• Knowledge of market, sales and negotiating principles.
• Excellent communication/presentation skills and ability to build relationships.
• Can do attitude, Proactive, passionate and enthusiastic.
• Organizational and time-management skills.
• Able to work independently while being team player.
• Knowledge of MS Office.
• Has own car with driver’s license.