Employee Relations Manager/Specialist

RS Group (Chatuchak)

Bangkok, Thailand

RS Public Company Limited or RS Group is the entertainment pioneer in Thailand who has been inspiring the industry and the public since 1982. It has been recognized as the country's most successful icon in the music industry. The company has become the leading creator of the entertainment industry, TV series, and variety programs. It also secures and manages broadcasting rights of international sports programs. In addition, RS Group continues to differentiate itself. By blending its entertainment and commerce businesses together, ‘Entertainmerce’ business model was created, turning audience and listeners into customer, leading to the introduction of products and services that bring superior customer experience for all aspects of living With our commitment to ceaseless innovation and ability to overcome various disruptions, RS Group is considered a case study in corporate transformation and emerges as the frontrunner in the fast-changing business world. We take pride in being more than inspirational entertainment and media and delivering happiness to all aspects of living through our products, entertainment and other services - all of which aims to be truly ‘Life Enriching’ for all.

About this position

Reporting to Head of People and Culture, you will be responsible for managing employee relations, ensuring compliance, developing policies, providing training, and maintaining documentation.

Responsibilities

• Serve as the primary point of contact for employee relations issues, including complaints, grievances, and disciplinary matters.
• Investigate and resolve employee concerns related to workplace conflicts, harassment, discrimination, and other disputes.
• Advise managers and staff on effective communication, conflict resolution strategies, and performance management.
• Foster a positive, inclusive, and supportive workplace culture.
• Act as a trusted advisor to management on strategic ER decisions impacting employee relations and legal compliance.
• Monitor and ensure compliance with local labor laws, regulations, and organizational policies.
• Keep up to date with labor laws, employment regulations, and industry best practices to proactively address potential compliance risks.
• Work closely with legal and HR teams to update company policies and practices in response to changes in labor laws.
• Develop, update, and enforce employee relations and compliance-related policies and procedures.
• Ensure all policies are communicated clearly to employees and managers, and provide necessary training and support.
• Collaborate with other HR leaders to design company work rules and regulations and manuals.
• Design and deliver training programs on employee relations topics such as conflict resolution, workplace behavior, legal compliance, and ethics.
• Support HR in delivering ongoing compliance training for management and employees.
• Advise on appropriate corrective actions and conduct coaching sessions as needed.
• Maintain thorough and accurate records of all employee relations investigations and actions taken.
• Prepare and present regular reports on employee relations trends, compliance issues, and risk management to senior leadership.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Law or a related field.
• Minimum of 5 years of experience in human resources, employee relations, and compliance.
• Strong knowledge of employment law and regulations (Labor Protection act and Labor Relations act).
• Excellent conflict resolution, negotiation, and communication skills.
• Ability to work collaboratively and build positive relationships with employees at all levels.
• Strong attention to detail and ability to handle sensitive situations with discretion and professionalism.
• Experience in conducting investigations and managing sensitive employee matters.