PRO Business Development Manager

Royal Canin Indonesia (Jakarta, Indonesia)

DKI Jakarta, Indonesia

The Royal Canin company, owner of the ROYAL CANIN® brand, is a division of Mars Petcare and the global leader in Health Through Nutrition for cats and dogs. Founded in 1968 by French veterinarian Dr. Jean Cathary, Royal Canin has been continually working and partnering with veterinarians, nutritionists, breeders, and other pet professionals around the world to improve pet health and well-being. Based in Aimargues, in the south of France, we are proudly operating in more than 100 markets with 8,500 Associates all over the globe united by the same Purpose: A BETTER WORLD FOR PETS. Our mission is to transform the health and well-being of each cat and dog by pushing the limits of nutrition and knowledge in partnership with pet professionals. Our unique approach always places cats and dogs at the heart of the innovation process. Their age, lifestyle, size, breed, and activity level are observed through science to produce specific diets for each animal’s specific needs. Carefully curated nutritional products and tailored formulas are available at pet specialty retailers and veterinary hospitals worldwide.

About this position

The PRO Business Development Manager is responsible for developing collaborative relationships with customers in Indonesia, focusing on business opportunities and product distribution to drive growth and successful puppy recruitment.

Responsibilities

• Develop sustained collaborative relationship with customer (PRO – specifically Kennel in Indonesia) through identifying business opportunities via increase product distribution.
• Develop business plan to accelerate successful puppy recruitment and deliver KPI which contributes to overall growth of the Company.
• Transfer Royal Canin Health Nutrition knowledge with education plan to recruit pet owners through trade partner (PRO).
• Breeder and shelter visitation in accordance to work plan and provide competitive market intelligence back to Management. Spending 80% of work time traveling and visiting customers.
• Ensure targets are met through consistent delivery of successful puppy/kitten recruitment and Net Sales Value (NSV); Build forecast on the demand coming from PRO Customers.
• Optimizes value and promotional metrics to continually add to customer value; Ensure the achievement of quantitative and qualitative objectives.
• Conduct regular field audits.
• Create PRO Continuous Education Plan to increase Breeders & Shelters capability through Scientific & Business Education, through seminars, Small Group Discussion and partnership with associations.
• Analyzing the territory’s potential and developing prospective customers to meet the target of account coverage rate, distribution rate and active account rate.
• Periodic update on individual scorecard and conduct quarterly business reviews with immediate supervisor to adjust the action plan.
• Look for opportunities of development within the strategy.
• Identify training needs and schedule sessions with Scientific Communications department to organize trainings, workshops on Royal Canin Diet & Nutrition.
• Liaise with Customer Service Officer to ensure customer obtain all documents accurately.

Requirements

• Bachelor’s degree in science background or equivalent.
• Have Breeding certification or experience as a Breeder/Kennel is a plus.
• Excellent communication (both written & oral) in English.
• Computer literate, proficient in Microsoft Excel.
• 1-2 years’ experience in a multinational consumer goods company (FMCG)/ nutrition / veterinary / healthcare / pharmaceutical industry.
• Sales and customer service experience preferred.
• Possess valid driver’s license. Willing to travel extensively.