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Human Resources Specialist

Rocketindo (Central Jakarta, Jakarta, Indonesia)
DKI Jakarta, Indonesia 🇮🇩
Founded in 2016, Rocketindo is the biggest cross-boarder e-commerce enabler, providing end-to-end services including online channel operation, offline operation, social media marketing, PR, import, and legal consultation, etc. Our clients come from Taiwan/ China/ USA/ Europe, ranging from beauty/ fashion/ mom and baby/ gadget and other categories. We are a dynamic startup company. We provide 13++ months salary, performance bonus and regular raise 2 times per year. Welcome to join us!

About this position

The Human Resources Specialist will coordinate various HR functions, including hiring, onboarding, employee relations, and compliance with policies.

Responsibilities

• Coordinate the hiring process, including posting job openings, reviewing resumes and interviewing candidates.
• Conduct new employee orientations and ensure smooth onboarding.
• Serve as a point of contact for employees regarding HR-related questions or issues.
• Address employee concerns, mediate conflicts, and facilitate communication between management and staff.
• Provide guidance to managers on performance improvement plans.
• Assist employees with benefits enrollment, changes, and inquiries.
• Ensure compliance with compensation and benefits policies and regulations.
• Maintain employee records in accordance with legal requirements and company policies.
• Organize employee appreciation programs and activities.
• Generate reports on HR metrics such as turnover rates, recruitment efforts, and employee performance.
• Analyze HR data to make recommendations for improvements.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience in an HR role, preferably as an HR Assistant or Specialist.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Ability to handle sensitive and confidential information with discretion.