Healthcare & Lab Workflow Consultant

Roche (Indonesia) (Jakarta, Jakarta, Indonesia)

DKI Jakarta, Indonesia

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).

About this position

As the Healthcare & Lab Workflow Consultant at Roche, you will leverage your deep understanding of laboratory workflow in the healthcare industry to drive the transformation of healthcare systems in the Indonesia market, contributing to Roche Diagnostics' vision and strategy.

Responsibilities

• Understand competitive environment, market needs and develop a strategy to position Roche consulting services as key differentiator.
• Deliver consultancy services to the customers by providing the brief, reviewing the draft or drafting proposals and providing input. Be well versed with Roche Systems, Automations (pre and post analytics), IT Solutions and Workflow tools.
• Conduct workflow studies and presentations to customers as well as consulting workshops for customers. Resolve complex customer problems by looking beyond existing methodologies and own discipline to define and facilitate implementation of solutions.
• Project management to jointly deliver on Roche solutions as committed to customers, with other internal team members (e.g. Commercial sales team, Marketing, Application specialists and Field Service Engineer).
• Create a shared vision with the customer team by supporting them with change management & implementation. Create mutually beneficial business partnerships with customers by identifying, researching, analyzing and making recommendations and negotiating strategic alliances.
• Drive new business by identifying, analyzing and comparing alternative opportunities for entering new markets and adopting new consulting services.
• Establish and maintain relationships with industry influences and strategic partners.

Requirements

• You should hold at least a Bachelor of degree (Biology, Pharmacy, Biomedical or any related to Lab medicine) with at least 4 years' experience in IVD industry.
• You should be good in both written and communication in English.