Warranty & Admin

RMA Group (Bangkok Metropolitan Region)

Bangkok Metropolitan Region, Thailand

RMA Group is a general trading and service operations provider of automotive and other infrastructure solutions to more than 100 emerging and post-conflict markets, worldwide. Over the last 40 years we have become experts in fulfilling the needs of governments, NGOs and aid organizations, as well as industries such as telecom, power generation, mining, construction, engineering, and oil and gas. A culture of innovation, problem-solving and cost efficiency forged the company we have become today. Whether supplying generators for Pakistan, large-scale construction for Angola, armoured security vehicles for Sri Lanka or mining trucks for South Africa, RMA works tirelessly to satisfy our customers’ toughest requirements

About this position

The Warranty & Admin position is responsible for managing warranty claims and ensuring the administrative tasks related to warranty processes are executed efficiently.

Responsibilities

• Manage the warranty claims process from initiation to completion.
• Ensure that all warranty documentation is accurate and submitted on time.
• Coordinate with internal departments and external vendors to streamline warranty claims.
• Monitor warranty claim status and communicate updates to relevant stakeholders.
• Ensure adherence to warranty policies and procedures.
• Support the Aftersales division with administrative tasks as required.

Requirements

• Proven experience in warranty administration or a related field.
• Strong organizational and time-management skills.
• Ability to manage multiple tasks with attention to detail.
• Familiarity with warranty management systems and procedures.
• Excellent communication skills, both written and verbal.