Head of Indonesia Marine
About this position
Responsibilities
Operational Management:
• Oversee day-to-day operations within the Marine Office.
• Coordinate the scheduling and assignment of survey tasks.
• Ensure that all office activities are conducted efficiently and effectively.
• Monitor operational performance and implement improvements where necessary.
Quality and Technical Objectives:
• Define and implement strategies to achieve quality and technical targets.
• Monitor the performance against set objectives and take corrective actions when required.
• Collaborate with the Marine Operations Directors to align office goals with organizational objectives.
Team Leadership:
• Lead a team of Surveyors and Principal Surveyors, providing guidance and support.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a positive and motivating work environment.
• Develop and implement training programs to enhance team skills and knowledge.
Regulatory Compliance:
• Ensure all services are delivered in compliance with applicable international and local maritime regulations.
• Maintain up-to-date knowledge of relevant rules and procedures.
• Implement procedures to ensure adherence to compliance standards.
Technical Control:
• Conduct regular reviews of technical documents and reports to ensure accuracy and consistency.
• Implement quality control measures to maintain high standards of technical output.
• Address any discrepancies or issues in technical documentation promptly.
Technical Assistance:
• Provide expert technical advice to customers and local authorities.
• Address and resolve technical queries and issues raised by stakeholders.
• Conduct technical consultations and site visits as needed to support customer requirements.
Customer Satisfaction:
• Develop and maintain strong relationships with customers to understand their needs and expectations.
• Implement customer feedback mechanisms to continuously improve service quality.
• Ensure timely and effective resolution of customer issues and concerns.
Requirements
Education:
• Bachelor’s Degree in Naval Engineering
Qualifications:
• Bachelor's degree in Naval Architecture or Marine Engineering
• +5 years experience in the maritime industry, with a strong understanding of international maritime regulations.
• Proven leadership and management skills, with experience leading a team of technical professionals.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively under pressure and manage multiple priorities.
• Deep understanding of the marine industry in Indonesia is preferred.
Competencies:
• BUILD NETWORK - Forge trust.