Key Account Manager – APAC

Rhenus logistics (Bangkok City, Thailand)

Bangkok, Thailand

The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 7.5 billion. 40,000 employees work at 1,320 business sites in more than 70 countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times.

About this position

As the Key Account Manager – APAC, you will collaborate with the Country Sales Network and internal stakeholders to evaluate, manage, and enhance business relationships, developing and growing both new and existing key accounts to drive business success.

Responsibilities

You will be contributing to that vision by…
• Responsible for the Financial development and Volume growth of assigned key accounts on a regional level supported by the Country Field Sales network & Key Account Management
• Obtain an in-depth understanding of the Definition, Criteria, and Targets of Key Account Program
• Acquire an overall understanding of KAM Mindset to be adaptable to Regional KAM Culture
• Responsible for working out High-quality Executive Summaries visualizing key accounts' Global supply chain visibility, identifying Competition Landscape & Setting up Appropriate commercial tactics
• Proactively seeking out / identifying the VALUE fitting into both Rhenus and Key Accounts to optimize customers' Global Supply Chain Process in pursuit of the long-term partnership
• Ensure Quarterly Business Reviews with Key Accounts happen as needed
• Ensure Key accounts are properly managed in CRM and TMS
• Independently Drive to serve as the link between Key Accounts and Internal Matrix stakeholders (Tender, Product, Implementation, Control Tower, OPEX, Compliance, Business Process, and Senior Management) achieving the ultimate targets (Long-term partnership)
Within the global network:
• Utilize Rhenus group relationship of all divisions – Cross & Up-Selling
• Develop personal relationships with top global and regional decision-makers of multinational accounts
• Align with overseas peers (Regional Key Account Managers in other regions) to create a common understanding landscape of key accounts
• Provide feedback to the Key Account Management Reporting line & Senior Management

Requirements

What skills & experience you’ll bring to us
• Over 3 years experience in the Fr