Operations Analyst
About this position
The Operations Analyst is responsible for daily operations reporting and analysis, process design and improvement, and supporting operations management to optimize performance.
Responsibilities
• Owning daily, weekly, and ad hoc operations performance reporting.
• Monitoring all key operational KPIs to ensure that targets are met.
• Supporting Operations Management on optimizing KPI targets.
• Understanding required operations flow and developing new Standard Operating Procedures (SOP).
• Evaluating and improving order processing efficiency.
• Identifying and improving on any process or data management loopholes.
• Working with internal teams (including business development, accounting, developer) on improvement projects.
Requirements
• Results-oriented.
• Strong logic.
• Advanced excel skills.
• Strong organization skills.
• Detail-oriented.
• Genuine interest in second-hand electronics.
• Fluency in Thai and English.
• 0-2 years of work experience in operations.