Regional Container Lines Public Company Limited (Yan Nawa)
Yan Nawa
Bangkok,
Thailand
Regional Container Lines (RCL) started as a Common Feeder Operator, operating its first feeder container ship in 1979 between Bangkok and Singapore.
In 1988, RCL was listed on the Stock Exchange of Thailand, and has since achieved satisfactory performance and financial returns to shareholders.
Presently, RCL owns and operates 40 container vessels covering more than 60 destinations in Asia, Australasia and the Middle East.
RCL will increasingly expand its feeder services and container liner business in Asia through the provision of high quality container shipping services with reliable fix day sailings, fast transit, the deployment of modern and high specification container ships and customer service information technology.
RCL fleet size ranges from 500 TEUs to 2,732 TEUs. Strict manning and maintenance standards for the entire RCL fleet are provided by experienced technical team in RCL Shipmanagement, a subsidiary of RCL. The ship management company and the entire RCL owned fleet have achieved ISM certification since 1998, well ahead of the mandatory 2002 ISM deadline.
The Customer Service (Import - Chinese Speaking) position involves managing key accounts, providing support, and ensuring customer satisfaction, particularly for Chinese clients.
Responsibilities
• Assist GM to manage and maintain satisfaction to Chinese key account.
• Generating quotation and coordinate with RCL liner team for any special coordinate sales team by managing schedules, filing important documents and communicating relevant information.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data and present reports.
• Handle the processing of all orders within timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team's progress, identify shortcomings and propose improvement.
Requirements
• Bachelor's degree in any field.
• Fluent in Chinese (HSK5 or above).
• Good command in English.
• Have experience 2-5 years in Sales Coordinator, Customer Service at shipping/freight forwarder field.
Benefits
Huneety A.I Salary Estimate
30,000 - 45,000 THB per month
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