Senior Sales Advisor (English & Chinese Speaking)
Ravipa Jewelry Company Limited
Thailand | Bangkok
Be among first to apply
Last updated 5 days ago
Ravipa Jewelry Company Limited
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Senior Sales Advisor (English & Chinese Speaking)
Ravipa Jewelry Company Limited (Bangkok)
Bangkok
Bangkok,
Thailand
All of RAVIPA jewelry are delicately crafted in every procedure by our craftsman with over 30 years of experience. Every piece of our jewelry is handmade. The material is specially chosen and is exceptionally qualified.
About this position
Responsibilities
• Deliver outstanding customer service to ensure high levels of customer satisfaction.
• Build and maintain trust-based relationships with customers to drive loyalty and retention.
• Understand and assess customer needs by leveraging storytelling and engaging in a personalized sales approach to capture their interest and preferences.
• Consistently achieve or exceed monthly sales targets for the assigned store.
• Stay informed about the product range and effectively discuss available options with customers.
• Ensure inventory accuracy by complying with inventory control and procedural standards.
• Manage basic store operations to a high standard and educate team members to maintain a high level of customer service.
• Maintain the brand's high standards through impeccable store presentation and a professional appearance, grooming, and cleanliness.
Requirements
• Proven 2-3 years of experience as a Sales Advisor in a luxury jewelry brand with excellent customer service.
• Proficiency in English, with strong communication and interpersonal skills. (Chinese would be advantageous)
• Passionate about storytelling and creating memorable customer experiences.
• Ability to mentor and train team members to achieve high service standards.
• Results-driven mindset with a focus on achieving sales targets.
• A friendly and energetic personality with a customer service focus.
• Excellent grooming and professional appearance aligned with the brand’s image.
• Ability to work effectively in a fast-paced, team-oriented environment and perform under pressure and address complaints in a timely manner.
• Availability to work during retail operation hours, flexible shifts, and weekends.
About Ravipa Jewelry Company Limited
All of RAVIPA jewelry are delicately crafted in every procedure by our craftsman with over 30 years of experience. Every piece of our jewelry is handmade. The material is specially chosen and is exceptionally qualified.