Director of Enterprise System Support
About this position
Ensure that all Enterprise system are operating according to business needs. Manage the company strategic IT projects and ensure they are completed on-time, on-budget and its deliverables are achieved. Participate in key strategies and support the company strategy where appropriate.
Responsibilities
• Drive and manage as project manager of multi-IT and Business solution projects to ensure cost effectiveness, timeliness and best in class and secure solutions for both IT Infrastructure and IT application.
• Negotiate and verify contract terms and conditions of assigned projects.
• Develop & manage project approach and plan to manage end-to-end lifecycle of a project starting from selection till completion including stakeholder management.
• Propose new initiatives to improve business & IT performance to management.
• Conduct a regular meeting with business side to collect and connect needs of IT and business integration form business, prioritize, and reflect them as quick win, mid-term & long-term roadmap.
• Leverage and share the best practice design to solve the level of system complexity landscape incorporating within IT team.
• Manage enterprise software such as RPA, Workflow, HRMS, HCM, ERP, WMS, TMS, Retail, Supply Chain, F&B, Banking and Financial, Oil Services business, ERP IS-Oil, etc.
• Progress, issue and risk management reporting - Support IT policy and guidelines incorporated e.g., ITIL, ISO27001, ISO9001 - Perform any other duties as assigned.
Requirements
• Bachelor’s degree in a Computer Engineering, Computer Science, Information Technology, or related fields.
• Over 15 years of experience with expertise in ERP, WMS, TMS, Retail, Supply Chain, F&B, Banking and Financial sectors, Oil Services business, and ERP IS-Oil.